SMS and call terms
How our calls and text messages work, and how to stop them.
Last updated November 10, 2026
Program
TNT Assurance LLC sends calls and text messages to people who request a quote on this site and agree to be contacted. We send them to follow up on your request, to answer your questions and to send plan information you asked for. We do not send them to anyone who has not given consent.
Consent
You agree to these messages only if you give a phone number and check the separate consent box on the quote form. Checking the box is your electronic signature. By doing so you agree that TNT Assurance LLC and its licensed agents may call and text you at that number about insurance, including by autodialer and by prerecorded or artificial voice.
Consent is not a condition of getting a quote or buying any product. You can get a quote without agreeing to calls or texts.
Message frequency and cost
Message frequency varies. Message and data rates may apply, depending on your mobile plan.
How to stop
- Reply STOP to any text message to cancel. You will get one message confirming that you are unsubscribed, and then no more.
- Reply HELP for help, or call 863-308-8955.
- You may also tell an agent on a call to stop, or ask us to stop in any other reasonable way. We will honor the request promptly.
Calling hours
We make marketing calls and texts only between 8 a.m. and 8 p.m. in your local time.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Your information
We do not share mobile information or text messaging consent with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy and Terms of Use.
Contact us
TNT Assurance LLC, 618 N. Ingraham Avenue, Lakeland, FL 33801. Phone 863-308-8955.