Privacy Policy
What we collect, why, and the choices you have.
Last updated November 10, 2026
The short version
- We collect what you type into our quote form, and only when you press the final button.
- We use it to prepare quotes, contact you about your request, and keep records.
- We do not sell your personal information, and we do not share it with other companies for their own marketing.
- This site does not use advertising pixels, analytics, session-recording tools, chat widgets or cookies of its own.
- No mobile information is shared with third parties or affiliates for marketing or promotional purposes.
Who we are
This website is operated by TNT Assurance LLC ("we", "us"), 618 N. Ingraham Avenue, Lakeland, FL 33801, phone 863-308-8955. We are a Florida-licensed insurance agency. See our licensing page.
Information we collect
| What | Examples | How we get it |
|---|---|---|
| Request details | ZIP code, age, household size, coverage you are interested in, whether you have health coverage today, when you need coverage | You type it into the quote form |
| Contact details | Name, email address, phone number (optional) | You type it into the quote form |
| Consent record | The wording shown to you, whether you checked the consent box, and the date and time | Recorded when you submit |
| Technical details | Date and time of your request, page address and campaign tags (such as utm_source), the page that sent you here, browser type, IP address in server logs | Collected automatically when you submit, and by our web host |
| Phone and email records | What you tell us on calls, and your replies to our messages | From our conversations with you |
Please do not type medical conditions, diagnoses, prescriptions, Social Security numbers or payment card numbers into this website. Agents will ask for what they need by phone or another secure channel.
What we do not use
This site does not set cookies of its own. It does not use advertising pixels, analytics, session-recording tools or chat widgets, and it does not load fonts, scripts or images from other companies. If that changes, we will update this policy first and ask for your consent where the law requires it.
How we use information
- To prepare insurance quotes and contact you about your request.
- To help you apply for a plan, only if you ask us to.
- To keep records that show you made the request and what you agreed to.
- To answer your questions and handle complaints.
- To meet legal, regulatory and insurer requirements.
Calls and text messages
If you give a phone number and check the consent box, you agree to receive calls and text messages from TNT Assurance LLC about insurance, including by autodialer and prerecorded or artificial voice. Message frequency varies. Message and data rates may apply. Reply STOP to any text to cancel and HELP for help, or tell an agent on a call. You may withdraw consent at any time, in any reasonable way, and we will stop contacting you at that number. Consent is not a condition of getting a quote or buying any product. Details are in our SMS and call terms.
Who we share information with
- Insurance companies, only when needed to quote or enroll you at your request.
- Service providers who work for us, such as our website host, customer relationship software and email provider, under confidentiality obligations and only to provide services to us.
- Regulators, courts and others when the law requires or to protect our legal rights.
We do not sell your personal information. We do not share it with other agencies, lead buyers or advertisers for their own marketing. We do not share mobile phone numbers or text messaging consent with third parties or affiliates for marketing or promotional purposes.
How long we keep information
We keep your request and consent records for at least ten years, and longer where insurance or other laws require. After that we delete or de-identify them.
Security
We use reasonable administrative, technical and physical safeguards to protect your information. No system is completely secure, so we cannot guarantee absolute security.
Your choices and rights
- Ask what information we hold about you.
- Ask us to correct information that is wrong.
- Ask us to delete your information, subject to record-keeping duties we must follow.
- Stop marketing email by using the unsubscribe link in any message, or by calling us.
- Stop calls and texts by replying STOP, or by telling us.
To make a request, call 863-308-8955. We may ask you to confirm who you are before we act on it. We will not treat you differently for making a request.
Children
This site is for adults. We do not knowingly collect information from anyone under 18, except from a parent or guardian who is requesting coverage for a child.
Links to other websites
This site links to other websites, such as HealthCare.gov and the Florida Department of Financial Services. We do not control those sites and this policy does not apply to them.
Changes to this policy
We may update this policy. We will change the date at the top of the page when we do.
Contact us
TNT Assurance LLC, 618 N. Ingraham Avenue, Lakeland, FL 33801. Phone 863-308-8955.